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Expert advice on luggage damage claims, airline compensation, and suitcase repair.

Airline-specific damaged luggage guides

Step-by-step claim guides for each airline, covering how to report damage and what compensation to expect.

31 July 20265 min read

Norwegian Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You pick up your case after a Norwegian flight and it's clearly worse for wear, a snapped wheel, a dented corner, a zip that won't close properly. Here's exactly how to claim compensation from Norwegian.

30 July 20265 min read

Turkish Airlines Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You've landed after a Turkish Airlines flight, perhaps connecting through Istanbul, and your suitcase has come off the belt looking worse than when you checked it in. Here's exactly how to claim compensation from Turkish Airlines.

29 July 20265 min read

Qatar Airways Damaged Luggage Claim: Step-by-Step Guide to Compensation

You touch down after a Qatar Airways flight, perhaps via Doha, and your suitcase comes off the belt worse for wear. Here's how to claim compensation from Qatar Airways.

28 July 20265 min read

Emirates Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You land after a long-haul Emirates flight, wheel your case off the belt, and spot a cracked corner or a wheel hanging by a thread. Here's exactly how to claim compensation from Emirates.

27 July 20265 min read

Virgin Atlantic Damaged Luggage Claim: Step-by-Step Guide to Compensation

You land at Heathrow or Manchester after a long-haul Virgin Atlantic flight, collect your case, and notice the shell is cracked or a wheel has gone missing. Here's how to claim compensation from Virgin Atlantic.

24 July 20265 min read

Aer Lingus Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You get to the carousel at Dublin, or wherever your Aer Lingus flight has landed, and pick up a suitcase that isn't in the state you left it in. Here's exactly how to claim compensation from Aer Lingus.

23 July 20265 min read

Air France Damaged Luggage Claim: Step-by-Step Guide to Compensation

You collect your suitcase after an Air France flight and something's clearly wrong: a cracked shell, a missing wheel, a handle that won't sit flush. Here's how to claim compensation from Air France.

22 July 20265 min read

KLM Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You land at Schiphol (or wherever your KLM flight took you), collect your case from the carousel, and notice a wheel is gone or the shell is cracked. Here's exactly how to claim compensation from KLM.

30 June 20267 min read

Vueling Damaged Luggage: How to Claim Compensation (2026 Guide)

A damaged suitcase is probably the last thing you want to deal with after a flight. Here's exactly how to claim compensation if Vueling damaged your luggage.

29 June 20267 min read

TUI Airways Damaged Luggage: How to Claim Compensation (2026 Guide)

Your holiday is over, you arrive at baggage reclaim, and your suitcase finally appears on the belt, except it doesn't look the way it did when you checked it in. Here's how to claim from TUI Airways.

28 June 20267 min read

Jet2 Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You collect your suitcase from the carousel and something immediately catches your eye: a snapped wheel, a jammed handle, a cracked shell. Here's exactly how to claim compensation from Jet2.

12 May 20267 min read

easyJet Damaged Luggage: How to Claim Compensation (2026 Guide)

Cracked shell, broken wheel or snapped handle after an easyJet flight? Here's exactly how to file an easyJet damaged luggage claim and get fair compensation.

14 April 20265 min read

Lufthansa Damaged Luggage Claim: Step-by-Step Guide to Compensation

You land, head to baggage reclaim, and pick up your suitcase. At first glance everything seems fine, until you take a closer look. Here's how to claim compensation from Lufthansa.

13 April 20265 min read

British Airways Damaged Luggage Claim: Step-by-Step Guide to Compensation

You arrive at baggage reclaim, collect your suitcase… and immediately notice something isn't right. Here's how to claim compensation from British Airways.

11 April 20265 min read

Wizz Air Damaged Luggage Claim: Step-by-Step Guide to Compensation

You arrive at baggage reclaim, grab your suitcase… and immediately notice something isn't right. A wheel is damaged, the handle feels loose, or the shell has taken a hit. Here's how to claim compensation from Wizz Air.

10 April 20265 min read

Ryanair Damaged Luggage Claim: Step-by-Step Guide to Getting Compensation

You land, wait at baggage reclaim, and finally spot your suitcase. But something's off. A wheel is missing, the handle feels loose, the shell is cracked. Here's exactly how to claim compensation from Ryanair.

General compensation & claims guides

Your rights under the Montreal Convention, how much you can claim, and what to do if a claim is rejected.

21 July 20266 min read

Broken Suitcase Wheel from a Flight? Why "Wear and Tear" Often Isn't a Valid Excuse

A wheel that snaps off in the hold isn't the same as a wheel that's worn down over years of use, and airlines don't always get to decide which one yours is.

21 July 20266 min read

How Long Do You Have to Claim for Damaged Luggage? The 7-Day Rule Explained

You get home, unpack, and only then notice the crack running along the side of your suitcase. The first question most people ask isn't how much they can claim. It's whether they've already left it too late.

21 July 20266 min read

Does Travel Insurance Cover Damaged Luggage? Insurance vs. Airline Claim

Your suitcase comes off the flight cracked or missing a wheel, and you have two possible routes to compensation: the airline or your travel insurance. Most people pick the wrong one first. Here's how to decide.

21 July 20267 min read

Luggage Damage Claim Letter Template (Free, Editable) for UK Airline Claims

You know your suitcase was damaged by the airline. What you don't know is exactly what to write. Here's a free claim letter template you can copy, edit and send today.

21 July 20267 min read

Airline Says It's "Normal Wear and Tear"? How to Fight a Rejected Claim

You submit your claim, attach your photos, and wait. Then the reply lands: "this appears to be normal wear and tear." Here's what that actually means, and how to fight back when it isn't true.

21 July 20267 min read

Who Is Liable for Damaged Luggage: Airline, Insurer, or Manufacturer?

Your suitcase comes back cracked and you're not sure who to even contact: the airline, your insurer, or the brand you bought it from. Here's how liability actually breaks down.

21 July 20267 min read

Airline Damaged My Samsonite, Away or Antler Suitcase — What Are My Rights?

You spent real money on a Samsonite, Away or Antler case, and it came back cracked or missing a wheel. Here's why the airline is liable, not the brand, and how to prove what it's worth.

21 July 20268 min read

Montreal Convention Baggage Compensation Explained (UK/EU Guide)

Every airline damaged-luggage claim eventually references the same treaty. Here's what the Montreal Convention actually says, what it covers, and what it's worth in real money.

18 July 20266 min read

Can Airlines Refuse to Pay for Damaged Luggage? Common Reasons Claims Get Rejected

You unpack your suitcase, discover a cracked shell or a broken wheel, submit your claim, and then the email arrives: "Unfortunately, we are unable to approve your claim." Here's why claims actually get rejected, and how to avoid it.

4 April 20266 min read

Airline Asked for a Damage Report? Here's Why, and What to Do Next

You reported your damaged suitcase, submitted photos, and filed a claim. Then the airline asked for a damage report. Here's why they need it and how to handle it without getting stuck.

1 April 20266 min read

How Much Compensation for Damaged Luggage in the UK? (Airline Claim Guide)

You land, grab your suitcase from the carousel, and instantly notice something's wrong. Here's what you need to know about how much compensation you can actually get for damaged luggage in the UK.

23 March 20266 min read

Airline Damaged Your Luggage? What to Do and How to Claim Compensation (UK Guide)

You land after a long flight, head to baggage claim, and wait. Your suitcase finally shows up, but something's wrong. Here's exactly what to do if an airline damages your luggage.

Our story

27 March 20267 min read

How I Got a Refund for My Damaged Suitcase (And Why I Built BaggageRepairs.com)

After a long-haul flight, my suitcase arrived with a broken wheel and a damaged handle. What followed was nearly two months of emails, dead ends, and frustration, all because I couldn't find anyone to write a simple damage report. Here's the full story.