Get a Professional Damage Assessment for £10
Get an independent luggage damage report for airline, insurance, courier and transport claims. Upload your photos online in under 10 minutes and receive a professional repair or replacement assessment within 24 hours.
No workshop visit • No shipping • Completed online
Who We Help
Wherever your luggage was damaged, we're here to help. Our luggage damage reports can support claims involving airlines, insurers, courier companies, hotels and other transport providers.
Airlines
If your airline has asked for a repair estimate or proof that your luggage cannot be economically repaired, we'll provide a professional report to support your claim.
Travel Insurance
Many insurers require an independent assessment before approving a damaged luggage claim. Our reports provide the repair estimate or replacement recommendation they often request.
Courier Companies
If your suitcase was damaged during delivery, we can assess the damage and provide a report to support your compensation claim.
Hotels
Whether your luggage was damaged in storage or while being handled during your stay, an independent assessment can help document the loss.
Transport Providers
From trains and coaches to airport transfers, we help travellers obtain the documentation needed when luggage is damaged in transit.
Cruise & Travel Companies
Damage doesn't only happen on flights. We also assess luggage damaged during cruises, organised tours and other travel services.
Everything You Need to Support Your Claim
Every assessment is prepared by a real person and delivered as a professionally formatted PDF, ready to send to the organisation handling your claim.
Professional Damage Report
A clear, easy-to-read PDF describing the condition of your luggage.
Repair Cost Estimate
Where the luggage is repairable, an assessment of the expected repair cost based on the damage shown.
Replacement Recommendation
If repairing the luggage isn't economically worthwhile, we'll explain why and recommend replacement.
Independent Opinion
Prepared independently, with no affiliation to airlines, insurers or luggage manufacturers.
Claim-Ready Format
Structured to help support claims with airlines, insurers, courier companies and other organisations.
Delivered Within 24 Hours
Most reports are completed within one working day.
From Photos to Report in Four Simple Steps
No workshop visits. No shipping your luggage. Everything is completed online in under 10 minutes, and your luggage damage report is prepared as soon as possible after that.
- Step 1
Give Us Your Details & Upload Your Photos
Take a few clear photos of the damage and complete our secure online form.
- Step 2
Tell Us What Happened
Let us know how the damage occurred and who you're making the claim against. A PIR (Property Irregularity Report) is helpful but not essential.
- Step 3
We'll Assess the Damage
A specialist reviews your case and prepares your report manually. If we need anything else, we'll contact you.
- Step 4
Receive Your Report
We'll email your completed PDF report within 24 hours, ready to include with your claim.
Why People Trust Baggage Repairs
When you're dealing with a damaged suitcase, the last thing you need is uncertainty. We've built our service around honesty, transparency and straightforward advice.
- Guaranteed
Money-Back Guarantee
If the airline or insurer ignores your report, submit proof within 90 days and receive a full £10 refund. No questions asked.
Honest Assessments
We don't exaggerate damage or promise compensation. We simply provide an honest professional opinion based on the information you provide.
Real People
Every report is reviewed by a real specialist. No automated reports or AI-generated assessments.
Fixed £10 Price
One simple fee with no hidden costs, subscriptions or unexpected extras.
Fast Turnaround
Most reports are delivered within 24 hours so you can move forward with your claim without unnecessary delays.
Available Worldwide
Our online luggage damage assessment service is available worldwide, and our reports can be used to support claims with airlines, insurers and other responsible organisations.
UK Registered Company
A registered UK business with transparent company information and secure online payments.
Claim-Ready Formatting
Reports are structured specifically to meet the evidence requirements of airlines, insurers and transport providers.
See Exactly What You'll Receive
Before placing an order, you can view an example of one of our assessment reports. This gives you a clear idea of the information included and how your report will be presented.
- Professional PDF format
- Repair cost estimate where the item is repairable
- Replacement recommendation where appropriate
- Independent assessment
- Reference number
- Ready to include with your claim
Important
Our assessment is independent and based on the information and photographs provided. The final decision on compensation or reimbursement always remains with the airline, insurer or other responsible party.
We Would Rather Help Than Sell You Something You Don't Need
If you're unsure whether you need an assessment, send us a message before ordering.
We'll tell you honestly whether we think our service is likely to help your situation.
If we don't think you need an assessment, we'll tell you.
Still Have Questions?
Not sure if our service is right for your situation? Send us a message before ordering. We'll happily tell you whether an assessment is likely to help.
Before You Order
An assessment is usually helpful if:
- An airline has asked for a repair estimate
- Your insurer requires independent evidence
- You're unsure whether your luggage can be repaired
- You need documentation for a damage or compensation claim
It may not be necessary if:
- You've already received compensation
- You're only looking for legal advice
- You need someone to negotiate your claim